Save Functionality Announcement

Hello Kigo Partners and clients,

It has been brought to our attention that there are intermittent issues affecting the Save function on certain pages within the KVRS platform.

In order to resolve this issue and continue to properly save your data, please clear the cache on your browser.

If you have any questions, please reach out to

Thank you for your continued partnership,

Upload rates in the future and bring in more revenue!

Dear Valued Customers,

Many guests, especially business travellers, like to plan their travel in advance. By opening availability sooner, your properties can stand out from your competition and attract new guests.

This practice can also help optimise your occupancy and long-term revenue.

Act now to take advantage of this opportunity by uploading rates in the future and bring in more revenue! More Revenue

Best Regards,

The Kigo Team

HAPPENING THIS MONTH: 7 Ways to Increase Bookings

7 Ways to Increase Bookings!

Join our webinar!  We will discuss ways to attract more travelers and how to set your property apart from others, leading prospects to make your property their port of call.

This webinar is for Property Managers who identify as having beginner to intermediate experience in the Vacation Rental Market.

Please register for the date and time that works best for you:

Jul 30, 2018 4:00 PM EDT

Jul 31, 2018 8:00 AM EDT  

Learning Objective:
Guest Communication and Expectations
How to setup your property for success in the vacation rental market.
Kigo tools that can help generate leads and bookings

Kigo U: Our mission is to provide you with continuing education and training to ensure we do everything in our power to help you succeed!  It’s FREE, so make sure to check out our calendar every month. Check out the June schedule and register today!

HAPPENING THIS MONTH: Rental Guardian Webinars!

Starting this month Kigo U will be adding New webinars to the existing lineup.

First on our list is Rental Guardian!

Rental Guardian: Insurance For VR Market occurs several times. Please register for the date and time that works best for you:

Jul 25, 2018 4:00 PM EDT

Jul 26, 2018 8:00 PM EDT

For Property Managers looking for a hassle free alternative to security deposits. Our webinar is a high level overview of the following objectives.

– Who is Rental Guardian
– Benefits of Using Rental Guardian
– KVRS: Getting Connected and Managing Bookings

Kigo U: Our mission is to provide you with continuing education and training to ensure we do everything in our power to help you succeed!  It’s FREE, so make sure to check out our calendar every month. Check out the June schedule and register today!

  Integration Enhancements

Dear clients,

We are happy to announce that we will be enhancing the capabilities of our integration soon!

  • What is happening?
    • With this enhancement, you’ll be able to sync your Global Specials with and offer your prospective guests even more savings!
  • When is this going to happen?
    • Wednesday July 18th, 2018
  • What do I have to do?
    • Nothing! This change will be seamless!

If you have any questions or feedback, please contact your account manager or email us at

WaytoStay, your B2B distribution partner!

Join us and learn about our partner WaytoStay!

This webinar is for the European Property Managers not connected or that have started recently with WayToStay.
Learn how WaytoStay can help you get new opportunities in your distribution strategy.
Discover WaytoStay travelers’ profile.
Learn how WaytoStay is integrated with Kigo.
Onboarding process to start working with WaytoStay
WaytoStay started in 2004 with only one apartment in the Barceloneta neighborhood of Barcelona. The ultimate aim was to make people feel at home in the beautiful city of Barcelona. Now with a global audience, Waytostay offers quality apartment rentals listings to travelers around the world.
We work with Travel agencies and Tour operators, which will bring you new opportunities in your distribution strategy. With Waytostay, bookings are easy and safe and payments are 100% secure. Yearly we have over 34.000 bookings and many satisfied customers!

Date and Time

Thursday, June 7, 2018  10:30amEDT / 4:30pmCEST

Registration URL(select your time zone):  

Kigo Legacy GDPR Support

Helping you prepare for a new era in European privacy regulation

On May 25, 2018, the European Union (“EU”) General Data Protection Regulation (“GDPR”) will take effect and replace the existing EU Data Protection Directive 95/46/EC. Both the GDPR and the Directive exist as a regulatory framework designed to protect the personal data of consumers.

The GDPR imposes new rules on organizations that offer goods and services to people in the European Union (EU), or that collect and analyze data tied to EU residents, no matter where you are located.

Kigo Legacy GDPR support and migration to Kigo Marketplace

To benefit our clients we have been maintaining the Kigo legacy platform for years. Given the challenges of staying compliant across two platforms, we have now made the decision to focus our GDPR efforts on the Kigo Marketplace platform, already designed to support GDPR as well as other global compliance needs. We feel that all of our clients are best supported on their GDPR journey by migrating to the Kigo Marketplace platform during 2018.

Please contact sales and support for more information about Kigo Marketplace.

Key changes under GDPR

Under the GDPR, there are three entity classifications with respect to regulation of personal data collection and handling:

  • Data Controllers: In simple terms, a Data Controller determines what, why, and how data is processed. Kigo clients serve as Data Controllers under the GDPR, as they have a direct relationship with travelers and control the processing of personal data related to the traveler.
  • Data Processors: A Data Processor is a party that processes personal data on behalf of a Data Controller in accordance with the Data Controller’s instructions. Kigo serves as a Data Processor through our role as SaaS provider to the vacation rental industry. Our clients, as Data Controllers, contract with Kigo for purposes of leveraging our data processing services
  • Sub-Processors are parties contracted by Kigo for purposes of outsourcing processing functions and are typically a third party vendor.

The GDPR includes new rights and expansion of existing rights that affects both controllers and processors. A few of the rights granted to consumer include:

  • The Right to Rectification (a way to update or correct personal data),
  • The Right to Portability (right to transfer personal data to another organization),
  • The Right to Erasure (an expansion of the former ‘right to be forgotten’),
  • The Right to Restriction of Processing and the Right to Object to certain processing activities (profiling) and to automated processing decisions,

The GDPR expands the current rule around personal data and can now include profiling such as web tracking, cookies, and behavioral data. Profiling is not explicitly prohibited, but as a form of data processing, is now subject to the general rules governing the processing of personal data.

The GDPR retains the concept of consent but now requires a “clear affirmative action” in order to be valid and also requires a way to withdraw consent. As an example, actively checking a box in a form.

Further GDPR Information

The European Commission

The UK Information commissioner’s Office (ICO)

The Spanish Agency for Data Protection (AEPD)

Legal Disclaimer

This content is provided for general informational purposes only, and may not reflect current legal developments. Any information contained herein should not be construed as legal advice and is not intended to be a substitute for legal counsel on any subject matter. No recipient of this content should act or refrain from acting on the basis of any content without seeking the appropriate legal or other professional advice on the particular facts and circumstances at issue from a lawyer licensed in the recipient’s state, country or other appropriate licensing jurisdiction.

Want more Bookings? Join and learn about our channel partner Only-Apartments!

Join us and learn about our partner Only-apartments!

Only-apartments specializes in short term vacation rentals since 2003 and we are currently offering more than 200.000 properties in more than 20.000 destinations all over the world. Thanks to the full integration that we offer trough Kigo, all information relating to yours properties will automatically be imported to our website and will be always up to date with minimal effort.

Date and Time

Tuesday, May 8, 2018  10:30amEST / 4:30pmCET

Registration URL(select your time zone):

A Better, Faster, Kigo

In our mission to offer you an all-in-one product suite, we are simplifying the way you see and work with Kigo. We are excited to announce that we have released our new application navigation, and we’ve made it even easier to find all of your favorite Kigo products without the need to open multiple browser tabs.

You’ll have a single point of entry for all of your Kigo products: Kigo Vacation Rental Software, Kigo Operation Manager, KigoPay, Kigo Channel Manager etc.

See it in action here!

Thanks again for being a Kigo customer.