Dear Kigo Users,
On Wednesday the 19th of April at 11PM EST, we will be undergoing scheduled maintenance to the Kigo platform. The maintenance will require downtime, but should only last between 1 to 2 hours at maximum. We will be using this time to add more capacity to our infrastructure and speed up our overall service.
To ensure uptime and stability of the platform, we are performing this update on our infrastructure outside of regular business hours.
During this maintenance window, the Kigo platform maybe be inaccessible, and services such as email delivery and Channel management may be delayed. Although unlikely, you may receive an error screen during this process as we perform the updates. All platform operations, including triggering of events, delivery of scheduled emails, and processing of bookings will resume immediately after the maintenance window has completed.
We apologize in advance for any inconvenience that this may cause. Kindly inform the support team (at 1-469-617-5446) of any concerns that you may have about the planned outage. We will do our absolute best to perform this operation as fast as possible.
Updates will be posted as necessary.
The Kigo Team