Airbnb Conversion Tips Webinar

Have you ever wondered how to earn more on your Airbnb listing? Guests are attracted to high-quality, accurate listings with hosts that offer good trip experiences. We are here to share few tips that you can do to make your listing stand out. We will help you to optimize your performance in Airbnb by focusing on the quality of the listings and the account statistics. Don´t miss it!

 

Date and Time

Tue, Nov 28, 2017 5:00 AM – 6:00 AM EST

Registration URL: https://attendee.gotowebinar.com/register/1787183969938382850

Thu, Nov 30, 2017 11:30 AM – 12:30 PM EST

Registration URL: https://attendee.gotowebinar.com/register/8028794821474001922


Rental Guardian Now Available!

Hello Kigo users!

We are happy to announce the release of the Rental Guardian Insurance Reseller Integration in the Kigo App Store.

Rental Guardian enables property managers to easily protect their rentals, reduce their risk, and up-sell bookings. Additionally, Rental Guardian also serves as a lucrative add-on revenue stream for the property manager.

For more information, please visit the Kigo App Store.

Thank you and have a great day!

Sincerely,
The Kigo Team


Kigo Occupancy Dashboard Webinars in November

Please join our Kigo Occupancy Dashboard webinar in November. We have scheduled several sessions in hopes that everyone will be able to attend. We have recently made changes to the Occupancy Dashboard to help better track Key Performance Indicators.

Date and Time:

Please click on registration link and select your timezone.

Wed, Nov 8, 2017 9:00 AM – 9:30 AM EST

Registration URL: https://attendee.gotowebinar.com/register/7177028451782201857

Wed, Nov 15, 2017 8:00 AM – 8:30 AM EST

Registration URL: https://attendee.gotowebinar.com/register/6047069148009621505

Wed, Nov 15, 2017 4:00 PM – 4:30 PM EST

Registration URL: https://attendee.gotowebinar.com/register/2938263792147568385

Wed, Nov 29, 2017 9:00 AM – 9:30 AM EST

Registration URL: https://attendee.gotowebinar.com/register/250972711467829761

Wed, Nov 29, 2017 4:00 PM – 4:30 PM EST

Registration URL: https://attendee.gotowebinar.com/register/6403778207851192577

 

 


Kigo U Webinar: Connecting with Despegar.com: Latin America’s leading OTA

Please join our Business Development Team along with our channel partner Despegar will be hosting a webinar October 31st
Our clients will be invited and Kigo staff is welcome to attend.

Date and Time

Tuesday, October 31, 2017 – 11:30 AM EDT

Registration URL: https://attendee.gotowebinar.com/register/5121307844857808642

Learn more about the Kigo integration with Despegar, the largest travel agency in Latin America! Patrick Summers, Head of Vacation Rentals at Despegar, will explain how the integration with Kigo works and all the advantages of distributing your vacation rental properties on Despegar.
Despegar marketplace operates across 20 markets and offers the broadest suite of travel products in the region, including airfare, hotel bookings, travel packages, and other travel products to their large customer base. Over the twelve months ended June 2017, 140 million unique visitors visited their platform, and they already had 65% of transactions from repeat customers in the six months ended June 2017.
After registering, you will receive a confirmation email containing information about joining the webinar.

 

 



HomeAway new secured messaging functionality

Dear Valued Kigo Customer,
You should have recently received communication regarding HomeAway’s new secured messaging functionality. HomeAway implemented this on August 14th, 2017. The details of the change were sent to you via email.
At Kigo, we understand how important an effective channel management strategy is, to both your business and ours. Through the end of the year, we will be launching extensive new functionality and enhancements in accordance with our new channel strategy. The first phase releasing next month so stay tuned.
For any questions, please contact our Support team at kigo.support@realpage.com or your Client Success Manager.
Kind regards,
The Kigo Team


Deprecation Announcement for Kigo Seasons Functionality

Hello Kigo Partners and Clients,

In order to continue to provide the best service we can, we are consolidating the different methods of rate entry that Kigo currently offers. These updates will change some of the current operational workflow, which is why we are providing advance notice of them, allowing enough time for any necessary transitions to be made.

As of September 13th, 2017, Kigo will no longer be offering support for the following items:

  • Seasons
  • Rates by Season

Please note: The removal of these pages will not have any effect on your existing rates. It will not be necessary to re-import or re-enter rates.

Please find a detailed step by step method for updating rates without the use of seasons below:

1. From the Rates & Availability page, select the property that you want to work with from the Pick List on the right hand side of the screen. The rate grid for the selected property displays.

2. By default the rate grid displays rats and availability for 365 days, starting with today’s date. If you want to change or constrain the dates shown here, specify new starting and ending dates in the  Date Ranges fields, and then click Apply. The rate grid is updated.

3. For each date listed, update the rates for each length of stay. By default, the length of stay options are Daily, Weekly, and Monthly, but this is configurable and may be different at your company. If the property does not use a specific length of stay, leave the associated field blank. For example, if a property chooses not to have Monthly rates, leave this field blank.

Please note: It is strongly recommended tat daily/nightly rates are the primary Length of Stay rats utilized. Not only will this give you access to our advanced Revenue Management tool, but it is also the standard rate length used in partnership with major channels such as HomeAway, TripAdvisor, Booking.com, and Airbnb.

-In order to update the date range please begin by clicking the Bulk Update button.

-Enter the Start and End date that you want to be updated (will match the working date range by default).

– In the Options section choose which days of the week in the range these rates will be applied to, and in the Rates section, select which lengths of stay to update.

– When finished, hit Update.

4. Repeat all the above steps for all dates that you want to enter rates for.

5. When finished, click Save or Save & Close to save your changes, or click Close to discard your changes.

If you have any additional questions, please feel free to connect with our support team at kigo.support@realpage.com for additional assistance.

Best Regards,

The Kigo Team

 



Phishing Attempt Alert

Dear Valued Kigo Customer,

The Kigo Support Team has been notified that customers are receiving fraudulent emails claiming to be from the “Kigo Team”.  The emails state that you have been selected to apply the latest settings by Kigo and provide a link to a third-party site to get the new settings applied. DO NOT CLICK THE LINK OR PROVIDE YOUR LOGIN CREDENTIALS. If you have received this email and already provided your login credentials, please contact Kigo Support immediately.

It has been determined that these emails are part of an ongoing phishing scam designed to obtain your Kigo login credentials. These emails are not from Kigo, and the link will redirect you to a spoofed site that is not controlled by Kigo. A sample screenshot of the email is provided below. Please feel free to contact Kigo Support with any questions or concerns.

As a reminder, you should always monitor your browser’s address bar to ensure that you are connected to kigo.net with a secure connection.